Thank you for visiting the LDX website. This policy outlines how we handle the information we learn about you from your visit to our site or via your use of our services, including eCommerce solutions, mobile app development, IT consultancy, digital transformation, DevOps and infrastructure, security-driven solutions, and complex custom development.
Data Collection and Use
We use technologies like cookies (small files stored by your browser), web beacons, or unique device identifiers to anonymously identify your computer or device, allowing us to enhance your experience. Our systems also log information such as your browser, operating system, and IP address to better understand your needs.
We may collect personally identifiable information that you provide to us, such as your name, address, phone number, or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar, or messages, to provide services to you. Occasionally, we may use this information to contact you via email to learn about your preferences. You always have the option to unsubscribe and opt out of receiving these emails. If authorized by you, we may also access profile and other information from services like Facebook.
We do not associate personal information with your activities (such as pages you view, things you click on, or searches you perform). Additionally, we do not use, store, or share your precise geographic location.
Data Retention and Security
We retain personal data for a limited period only. In the case of our applications, we remove personally identifiable information (such as your name, address, email, or phone number) and other preferences associated with your account promptly after you delete your account.
We do not share your personal data (such as name, address, email, or phone) with other companies, nor do we allow advertising companies to collect data through our services. You can sign into your account to view any personally identifiable information we have stored, such as your name, email, address, or phone number. You can also contact us by email to request access to this information.
We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. For this purpose, we encrypt the transmission of data on pages where you provide payment information.
Data Transfer and Third Parties
We may transfer personal information such as email addresses to third-party service providers like Mixpanel for usage analytics on some of our services. By providing us with this data, you fully comprehend and unambiguously agree to the transfer, processing, and storage of such data.
To operate the service, we may make identifiable and anonymous information available to third parties in limited circumstances: (1) with your express consent, (2) when required by law, (3) to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution, or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law.
GDPR Compliance
Data Deletion: We will remove or delete your data when there is no compelling reason for us to continue processing it, in compliance with Article 17 of the GDPR, The Right To Erasure.
IP Anonymity: In compliance with GDPR, we have applied IP anonymity by making suitable changes to our Google Analytics Tracking code.
Modes of Communication: Here at LDX, we take your privacy seriously and will only use your personal information to administer your account and provide the products and services you have requested. If you consent to us contacting you for this purpose, please reach out to us by email at [email protected].
Data Breach Notification: In the event of a personal data breach, we shall, without undue delay and where feasible, not later than 72 hours after becoming aware of it, notify the relevant supervisory GDPR body and the affected user, in accordance with Article 55 of GDPR, unless the breach is unlikely to result in a risk to the rights and freedoms of natural persons. Where notification to the supervisory authority is not made within 72 hours, it will be accompanied by reasons for the delay.
Personal Data under GDPR: Personal Data generally refers to information that can be used to identify a natural person. LDX may collect information such as email, name, and phone number. We may also use cookies or other tracking technologies to improve or customize our products, content, and services.
Information Sharing and Disclosure: LDX may disclose Personal Data as follows:
- To third-party service providers, ensuring they protect your Personal Data in accordance with GDPR.
- In response to legal processes, such as court orders or subpoenas.
- We store information in a CRM system for future correspondence. The data can be downloaded in CSV format and deleted upon request.
Retention of Personal Data: Data collected via our website, phone, or email does not automatically expire and is retained unless a deletion request is made. EU users have the option of data deletion, including Client ID deletion stored in Google Analytics.
Other Important Information about Your Privacy
Data Security: LDX has implemented physical, electronic, and managerial procedures to help prevent unauthorized access, maintain data security, and correctly use the Personal Data we collect. These safeguards vary based on the sensitivity of the collected and stored Personal Data.
How You Can Access, Erase, Correct, or Restrict Your Personal Data: You can request to access, erase, correct, or restrict your Personal Data by contacting us at info@ldx.one. You have the right to obtain erasure of your Personal Data without undue delay, including for reasons such as withdrawal of consent or unlawful processing. Grounds for erasure do not apply if the data is retained for legal claims, public interest, or research purposes.
Cookies Policy
LDX uses cookies to provide you with the best online experience. By continuing to use our site, you agree to our use of cookies. You can disable cookies by changing your browser settings. More information about our cookies policy and related services can be found here.
Changes to This Privacy Policy
Our privacy policy may change from time to time. If we make material changes to our policies, we will place a prominent notice on our website or application. If the changes materially affect registered users, we will send a notice via email, push notification, or text message.
If you have any questions or concerns about our privacy policies and practices, please contact us at info@ldx.one
